What is pre order?

If you place a Pre Order with Rattan Yard,  which mean your pre order will experience the follwoing process. 

Please note that all pre-order dates on our website are estimated and are subject to change. Due to the ongoing delays and disruptions of international shipping affecting our industry, rattanyard Furniture cannot be held liable for any delays in delivery of pre-order items. 

 

When can you expect delivery of your Pre Order?

We always quote the estimated delivery time frame on the Product Page, so make a note when placing your order. It takes around 6 weeks between the loading of the container in the factory to delivery to your garden.

Because your new garden set is already on its way, we know when it should arrive. There can be unforeseen circumstances though. We don't like letting you down!

Why not sign up for a Back in Stock Email?

We are fighting every day to get more containers, it is really hard to plan production. We already had to stop production twice, with no space to store more garden furniture.

All models that are marked as "Coming Soon", are in the production planning, but we don't have dates yet. As soon as they are loaded onto a ship, they will be made available to Pre Order and we will send out a "Back in Stock Email" to everyone who have signed up for this handy service.

Hopefully this information helps with your decision making.

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